Skip to main content
Rosie.run Docs

ROSI Troubleshooting

Common ROSI download issues, browser cookie setup, updates, and where to get more help.

Download fails or URL is not supported

  • Confirm the link works in your browser and the site is supported by yt-dlp.
  • Update ROSI to the latest release; yt-dlp is bundled and updated with the app.
  • Try a different format or quality preset if one option errors out.
  • Check the in-app log or error message for a yt-dlp exit code.

Site requires sign-in or age verification

Some sites need cookies from your browser. Enable Hook into Web Browser in Settings, pick a supported browser, and follow the Browser Cookies guide.

Download is slow or stuck

  • Large files and live streams can take time; watch the queue for progress.
  • Pause other heavy network activity on your connection.
  • Restart the download if it has been idle with no progress for several minutes.

Updates

ROSI checks GitHub for new releases. If an in-app update fails, download the latest installer from the downloads page or GitHub releases.

Still stuck?

See the ROSI FAQ, Getting Started guide, or contact support with your ROSI version, platform, and the URL you tried (if you can share it).