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IYERIS

IYERIS

Fix a trash operation in IYERIS

Check why moving a file to trash is unavailable on a drive or mount in IYERIS.

Symptom

The trash action is unavailable, fails, or permanently deletes a file on a particular drive.

Check

Identify whether the location is local, removable, network-mounted, or a filesystem shared with another operating system. Trash support depends on the OS and filesystem APIs.

Resolution

  1. Try the action on a file in your local home drive.
  2. Confirm that IYERIS has permission to write the source folder and its trash location.
  3. For a removable or network volume, use the volume’s own file manager when IYERIS cannot expose a trash operation.
  4. Keep a backup before deleting files when the location does not provide a recoverable trash folder.

Expected result

The item moves to the operating system trash when that volume supports the required operation. IYERIS leaves unsupported locations available for ordinary file operations.

Escalation

See Limited Trash Support and include your operating system, filesystem, mount type, and the exact message in a support report. Do not include private file names unless necessary.