Symptom
Ballad cannot show active apps, reports an audio-capture or routing error, or its mixer sliders do nothing.
Check
Ballad uses Core Audio process taps and needs macOS audio capture permission. This permission is separate from microphone recording.
Resolution
- Open Ballad Preferences and choose Open Privacy Settings.
- Enable Ballad in the macOS audio capture privacy list.
- Quit and reopen Ballad so it can create a fresh process tap.
- Start playback in the target app and use Refresh in Ballad.
- If only one app fails, restart that app and retry.
Expected result
Ballad lists active audio apps and can route their audio to the current output device. Audio is processed locally and is not saved or transmitted.
Escalation
If macOS does not show Ballad or routing keeps failing, include your macOS version, Ballad version, output device, and target app in a support request.